IN THIS ARTICLE
SUMMARY
Company name:
Shenzhen Wanshi Technology
Industry:
Supplier of stage lighting equipment
Company website:
wanshilight.com
Location:
Guangzhou, China
Shenzhen Wanshi Technology, operating across China, North America, Europe, and Australia, faced significant audio and video performance challenges due to multicast configuration issues on their network switches. These problems disrupted their AV systems, which are crucial for medical and educational applications. They overcame these challenges by implementing NETGEAR Managed Switches (M4300 series), enhancing network stability and performance. The NETGEAR AV function simplified complex configurations, reducing setup time and eliminating multicast issues. The M4300 switches ensured seamless video and audio transmission, resolving previous disruptions.
BACKGROUND
Shenzhen Wanshi Technology is a company that operates across China, North America, Europe, and Australia, providing technological solutions in industries such as medical care and education. As a leading provider of AV solutions, the company is focused on delivering high-quality, seamless video and audio experiences for its clients.
CHALLENGE
Before implementing NETGEAR’s solutions, Shenzhen Wanshi Technology faced recurring issues with audio and video performance, particularly due to multicast configuration problems on their network switches. These issues, such as video freezing, disrupted the smooth operation of their AV systems, which was critical for both their medical and educational applications. The company needed a solution that could address these multicast challenges and enhance the stability and performance of their AV network.
SOLUTION
To overcome these challenges, Shenzhen Wanshi Technology turned to NETGEAR Managed Switches (M4300 series), which provide robust support for AV over IP applications. The NETGEAR AV function was particularly valuable as it simplified the complex configuration environment required for the product to work efficiently, reducing setup time and eliminating issues related to multicast configuration.
IMPLEMENTATION
The NETGEAR M4300 Managed Switches were deployed to address multicast-related problems and ensure a stable, high-performance AV network. The switches were configured to support SDVOE (Software Defined Video Over Ethernet) products, which enabled seamless video and audio transmission across multiple endpoints. The M4300 series switches’ reliable and secure operation ensured that video freezing and other AV disruptions were eliminated, allowing for smooth, uninterrupted streaming of content.

CUSTOMER EXPERIENCE
Shenzhen Wanshi Technology rated their overall experience with NETGEAR’s AV products highly. They found the M4300 switches to be simple to use and powerful, with the ability to resolve previous AV performance issues such as video freezing. The product’s ease of use, coupled with its advanced functionality, helped streamline their network setup and ensure optimal performance.
RECOMMENDATION
Shenzhen Wanshi Technology would recommend NETGEAR AV switches to others, highlighting their ability to solve problems caused by switch configuration and enhance overall network performance. The stability, security, and ease of use of NETGEAR’s managed switches made them a preferred choice for the company.
DEPLOYMENT SCALE
Involved SDVOE products utilizing NETGEAR M4300 switches to support up to 90 codec nodes, ensuring maximum capacity and seamless AV performance across multiple terminals. This solution was particularly beneficial for handling the audio and video needs of Shenzhen Wanshi Technology’s diverse client base in industries such as healthcare and education.
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