IN THIS ARTICLE
SUMMARY
Company name:
HVS
Industry:
Entertainment
Company website:
hitevision-solutions.com
Location:
Hong Kong, China
A China-based multinational company in technology, research, and development faced network setup challenges due to complex systems. Implementing NETGEAR’s Unmanaged and Managed Switches, simplified network management with the AvEasy feature. This improved efficiency, reduced setup time, and provided scalability. The customer was highly satisfied with NETGEAR’s timely delivery, support, and product performance, recommending them for their reliability and ease of use.
BACKGROUND
HVS is based in China and operates in a multi-national environment with complex network needs. Its industry is diverse, and it has significant operations in fields such as technology, research, and development.
CHALLENGE
Before implementing NETGEAR’s solutions, the customer faced difficulties with network setup and configuration. The complexity of their existing systems hindered smooth operations and caused frequent debugging issues, making network management time-consuming and inefficient. Distributed systems with multiple network terminals required a solution that could simplify configuration and improve overall workflow.
SOLUTION
NETGEAR’s range of products, including Unmanaged and Managed Switches, were selected to address these challenges. The choice of these products was influenced by their reputation for reliability and ease of use. Specific models used include the 16-port GS116PP switch for smaller setups like conference rooms and the more robust 48-port GSM4352PB switch for larger systems such as research room networks at Mihayou’s Qinjiang Road location.
IMPLEMENTATION
NETGEAR switches played a key role in simplifying network configuration. The Av-Easy configuration feature was particularly valuable, enabling quick and easy setting up of both unmanaged and managed switches without requiring extensive technical expertise. This user-friendly approach reduced the time needed for installation and troubleshooting.

BENEFITS
1. Facilitates Network Setup and Debugging
NETGEAR switches allow customers to quickly set up and debug their networks, improving operational efficiency.
2. Ease of Use
The straightforward configuration eliminated the complexity that previously burdened the network team, allowing for a smoother workflow and faster deployment.
3. Scalability
With small (16-port) and large (48-port) switch options, NETGEAR products can scale according to the customer’s network size, from conference rooms to large research systems.
4. Timely Arrival and Support
The customer appreciated NETGEAR’s prompt delivery of products and responsive customer service, which helped maintain a seamless workflow.
CUSTOMER EXPERIENCE
The customers were highly satisfied with their experience with NETGEAR products and services. They noted that the timely arrival of products and the high customer recognition of NETGEAR’s brand made the process more convenient. The ease of configuring the switches, particularly with the AvEasy feature, significantly enhanced their network’s performance.
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