NETGEAR Enhances AV-IT Integration at Shanghai Jinqiao

Bridging AV and IT Integration

at Shanghai Jinqiao Information Co., Ltd. with NETGEAR Solutions

IN THIS ARTICLE

SUMMARY

Shanghai Jinqiao Information Co., Ltd. faced significant challenges in
integrating AV systems with IT infrastructure, leading to inefficiencies and
difficulties in managing and troubleshooting systems. NETGEAR’s M4250
series switches were deployed to address these issues, providing an intuitive
interface for both IT and AV personnel and handling complex AV network
protocols. The deployment, which included a lecture hall and three meeting
rooms, resulted in a more efficient and streamlined workflow.

Company name:
Shanghai Jinqiao

Information Co., Ltd.

Industry:
IT supplier

Company website:
www.jinqiaogroup.cn

Location:
Xiangtan, Hunan, China

CHALLENGES

Before implementing the NETGEAR solution, Shanghai Jinqiao Information Co., Ltd. faced significant challenges in network setup and workflow management, particularly in integrating AV (Audio-Visual) systems with IT infrastructure. The company struggled with the complexity of configurations and the lack of expertise in both the AV and IT departments. IT staff did not understand AV protocols, while AV staff were unfamiliar with IT systems. This gap created an inefficient work environment, particularly for system debuggers, who had difficulties managing and troubleshooting systems effectively.

SOLUTION

NETGEAR’s M4250 series switches were selected to address these issues. These intelligent switches were integrated into a multi-million RMB project for the customer, which included a lecture hall and three meeting rooms. The M4250 series switches were specifically chosen because of their ability to handle the complex AV network protocols needed for smooth communication between devices, while also providing an intuitive interface for both IT and AV personnel.

EXPERIENCE AND FEEDBACK

The deployment involved a large-scale project for an enterprise, including a lecture hall and three meeting rooms. While the exchange equipment was only a small portion of the overall project, it played a critical role in the network’s functionality.

Shanghai Jinqiao Information Co., Ltd. rated their experience with NETGEAR products highly. The customer appreciated the product training, which focused on explaining principles and providing universal knowledge, a feature they considered a significant advantage. The customer also felt that the NETGEAR products were specifically tailored to meet the requirements of AV system networks.

RECOMMENDATION

The customer would recommend NETGEAR products to their peers. The primary reason for this recommendation is the solution’s ability to bridge the gap between IT and AV staff, a key pain point for many organizations. By addressing this issue, NETGEAR’s products helped streamline operations and improve overall efficiency.

The decision to choose NETGEAR was influenced by an advisor’s recommendation, which highlighted the company’s ability to provide reliable, easy-to-use solutions for the AV-IT integration challenges the customer was facing.

NETGEAR AV ==> WE MAKE AVoIP SIMPLE

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