Shenzhen Damengxing's Success with NETGEAR Solutions

SUMMARY

Shenzhen Damengxing Computer Co., Ltd., serving medical users in Nanjing and Shenzhen, faced challenges with their existing network infrastructure, including insufficient bandwidth and the lack of flexibility for managing complex AVoIP systems. Implementing NETGEAR Managed Switches improved network efficiency and scalability, which is crucial for their large-scale AV network setup in the Nanjing Mindray Biomedical Endoscopy Project.

BACKGROUND

Shenzhen Damengxing Computer Co., Ltd. primarily serves medical users and works with medical device manufacturers in Nanjing and Shenzhen. The company provides AV and network solutions to various medical institutions, including endoscopy projects. Its clients demand high-quality AV setups with robust and reliable network infrastructure to ensure seamless operations in medical environments.

CHALLENGE

Before implementing NETGEAR’s solutions, Shenzhen Damengxing encountered limitations with its network infrastructure. The company faced challenges with insufficient bandwidth when upgrading ports for more demanding setups. Specifically, the 24-port and 48-port stackable backplane bandwidth proved inadequate for future expansion, forcing the company to consider more expensive upgrades to 96-port devices. Additionally, the existing network setup lacked the flexibility and ease of use for managing complex AV over IP (SDVOE) systems, creating scalability, cost, and operational efficiency issues.

SOLUTION

Shenzhen Damengxing selected NETGEAR-managed Intelligent Switches equipped with SDVOE capabilities to address these challenges. A key benefit of the solution was the SDVOE graphical interface, which significantly improved ease of operation and enabled the company to manage its AV network more efficiently. While NETGEAR’s products met the technical requirements, the company recognized the need for additional bandwidth to accommodate future growth and avoid the high costs of upgrading to more expensive devices.

IMPLEMENTATION

NETGEAR’s unmanaged, intelligent, and managed switches were used to optimize the company’s AV network setup for the Nanjing Mindray Biomedical Endoscopy Project. These switches provided the necessary scalability and flexibility to ensure that AV signals were delivered efficiently across various devices. The SDVOE graphical interface allowed for easy operation and configuration, which was a significant advantage for managing complex AV systems in medical environments.

CUSTOMER EXPERIENCE

Shenzhen Damengxing evaluated their overall experience with NETGEAR products and services positively, highlighting the ease of operation and the SDVOE graphical interface as key strengths. However, the company also pointed out areas for improvement, such as stronger pre-sales technical support and more extensive product marketing. They believed greater visibility and support would enhance the product’s appeal, especially in the medical sector.

RECOMMENDATION

Shenzhen Damengxing would recommend NETGEAR’s AV solutions to customers in the medical industry due to their ease of use and ability to address key network challenges. However, they noted potential challenges related to channel conflicts and pricing protection when recommending the product to other clients, particularly in competitive markets.

NETGEAR products were implemented in the Nanjing Mindray Biomedical Endoscopy Project, which involved a large-scale AV network setup. The deployment required scalable solutions to ensure that future expansion could be managed without overhauling the entire infrastructure. The initial setup included 24-port and 48-port switches, with plans for future scalability.

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