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Knowledge Article
For my M4250-12M2XF (MSM4214X) switch, how do I change the default propagation delay value for AVB operation? - NETGEAR Support
The M4250 switches default 802.1AS propagation delay value is set to 2500 (nanoseconds). This default value doesn’t work for the M4250-12M2XF (MSM4214X) switch if the audio visual bridge (AVB) endpoints are directly connected to it. To troubleshoot this issue, you must change the default propagation delay to 10000. To change the default propagation delay value for AVB operation: Launch a web browser. In the address field of your web browser, enter the IP address of the switch. Enter admin as the...
Knowledge Article
M4250 Firmware Version 13.0.5.24 - NETGEAR Support
Release Date: February 12, 2026 This firmware supports the GSM4210PD, GSM4210PX, GSM4212P, GSM4212PX, GSM4212UX, MSM4214X, and XSM4216F models. Enhancements: The AV UI provides the following enhancements: Support for the Default profile with IGMP Plus enabled. Updated the Data profile to disable IGMP. Updated the Audio Basalte Multiroom profile to disable IGMP and MLD snooping. Updated the Audio Dante profile to remove storm-control for broadcast traffic. Updated the Lighting profile to remove s...
Knowledge Article
M4250 Firmware Version 13.0.5.26 - NETGEAR Support
Release Date: April 29, 2026 This firmware supports the GSM4210PD, GSM4210PX, GSM4212P, GSM4212PX, GSM4212UX, MSM4214X, and XSM4216F models. Enhancements: The AV UI provides the following enhancements: Support for new AJA AV Network profile. Support for new Audio Video AVB MILAN profile. Support for new Audio Video AVB MILAN with Dante PTPv1 PTPv2 or AES67 profile. Support for new AUDAC Audio and Control Network profile. Support for new BluOS AV profile. Support for Color Palettes to the profile...
Knowledge Article
M4250 Firmware Version 13.0.5.20 - NETGEAR Support
Release Date: October 23, 2025 This firmware supports the GSM4210PD, GSM4210PX, GSM4212P, GSM4212PX, GSM4212UX, MSM4214X, and XSM4216F models. Enhancements: The AV UI provides the following enhancements: Support for new profiles: Visionary Advanced Multi-Domain G&D KVM-over-IP Poly StudioNet Modular Room URC Automation Avid S6L Updated the default web browser protocol to HTTPS Added interface descriptions that specify the VLAN ID, the profile name and the profile template Updated AV profile desc...
Knowledge Article
NMS300 Software Release 1.6.0.26 - NETGEAR Support
Enhancements on 1.6.0.26: Added new support models M4250 Series: GSM4212P, GSM4212PX, GSM4212UX, MSM4214X, XSM4216F Download Link: Win32 bit: https://www.downloads.netgear.com/files/GDC/NMS300/NMS300_V1.6.0.26(Win32).zip Win64 bit: https://www.downloads.netgear.com/files/GDC/NMS300/NMS300_V1.6.0.26(Win64).zip Firmware Update Instructions: There are 2 installers: one for 32-bit Windows OS, and another for 64-bit Windows OS. Download the appropriate zip file from the web site for either the 32-bit...
Knowledge Article
NETGEAR Engage Controller Supported Devices - NETGEAR Support
The Engage Controller supports the following device models: Pro Routers: PR460X WiFi Access Points: WBE718, WBE758, WAX608Y Fully Managed Switches: M4250 series: Model SKU M4250-8G2XF-PoE+ GSM4210PX M4250-9G1F-PoE+ GSM4210PD M4250-10G2F-PoE+ GSM4212P M4250-10G2XF-PoE+ GSM4212PX M4250-10G2XF-PoE++ GSM4212UX M4250-12M2XF MSM4214X M4250-16XF XSM4216F M4250-26G4F-PoE+ GSM4230P M4250-26G4F-PoE++ GSM4230UP M4250-26G4XF-PoE+ GSM4230PX M4250-40G8F-PoE+ GSM4248P M4250-40G8XF-PoE+ GSM4248PX M4250-40G8XF-P...
Knowledge Article
M4250 Firmware Version 13.0.4.12 - NETGEAR Support
Enhancements: The LAG status of an Auto-LAG is now maintained even if there is a single member in the LAG, for example, when one of the LAG members is disconnected or removed. Bug Fixes: Fixes the issue where PoE and a fan do not work after you update the firmware. Fixes the issue where model MSM4214X (a Multi-Gigabit switch) randomly negotiates at 1G instead of 2.5G. Fixes the issue where IGMPv3 snooping does not work if the subscriber and source are members of a VLAN that has routing enabled. ...
Knowledge Article
UK PSTI Declaration of Conformity - NETGEAR Support
On 29th April 2024, the United Kingdom’s Product Security and Telecommunications Infrastructure (UK PSTI) Act takes effect. The UK PSTI Act requires consumer networking devices to meet increased security standards with the stated goals of reducing cyber attacks and better protecting individual privacy and security. All NETGEAR products sold in the UK comply with the applicable security requirements that the UK PSTI Act defines. To view the UK PSTI Act Declaration of Conformity for a NETGEAR prod...
Knowledge Article
EU Declarations of Conformity - NETGEAR Support
Please click on the Model to view Declarations of Conformity. To access EU Declarations of Conformity for Arlo products, visit https://kb.arlo.com/000061839/EU-Declarations-of-Conformity-for-Arlo-and-VueZone. Model 6000451 A6100 A6150 A6210 A7000 A7500 A8000 A8500 A9000 ACM761 / ACM762 / AXLM761 / AXLM762 ACC761 / ACC763 / AXLC761 / AXLC763 AC785S AC790S AC810 / AC810S AFT402 AGM731F AGM732F AGM734 AirCard 797 (AC797) APM402XL APM408 / APM402 APS150W APS250W APS254W APS299W APS350W APS550W APS60...
Knowledge Article
UKCA Declarations of Conformity - NETGEAR Support
Please click on the Model to view Declarations of Conformity. Model A6100 A6150 A6210 A7000 A7500 A8000 A8500 A9000 ACC761 / ACC763 / AXLC761 / AXLC763 ACM761 / ACM762 / AXLM761 / AXLM762 AFT402 AGM731F AGM732F AGM734 APM408 / APM402 APS150W APS250W APS254W APS299W APS350W APS550W APS600W / APS1200W APS600Wv2 APS600Wv3 APS920W APS1000W APS1200Wv2 APS2000W APS2000Wv2 AXC761 AXC7610 AXC7615 AXC7620 AXC763 AXC765 AXC767 AXM761, AXM762, AXM763, AXM764, AXM765 AXM765v2 BR200 CSM4532 EAX12 EAX17 EAX20...
Knowledge Article
M4250 Firmware Version 13.0.4.9 - NETGEAR Support
Enhancements: Adds a new network profile: “Sonos.” Updates the license activation instructions on the Activate License page. Synchronizes the display of device information on different pages. Provides additional neighbor device information on the Neighbor page. Warning: Read and follow these warnings before updating your firmware: For user passwords, line passwords and enable passwords encrypted in AES in 13.0.2.24 or prior releases, automatic migration is supported to the more secure SHA512 in ...
Knowledge Article
M4250 Firmware Version 13.0.4.19 - NETGEAR Support
Bug Fixes: Fixes the issue where memory usage increases slowly. Fixes the issue where the bit rate displays incorrectly under the Port Statistics in the AV UI. Fixes the issue where a problem occurs with the restoration of a backup configuration in the AV UI. Fixes the issue where an incorrect port configuration displays when you invoke the ‘swcfg_port’ Rest API. Known Issues: In the Main UI, if you upgrade from firmware release 13.0.0.x to release 13.0.2.x, JavaScript errors might occur. Workar...
Knowledge Article
M4250 Firmware Version 13.0.4.13 - NETGEAR Support
Enhancements: Adds a new profile: Waves Soundgrid. Changes the start time from 00 hours to 12 hours for configuration of the date and time. Allows you to configure an out of band (OOB) IP address without requiring a gateway IP address. Allows you to add a static route with a gateway IP address that is on a different subnet. Bug Fixes: Fixes the issue where the SNMP object is not available for the preferred auto | master | slave CLI command. Fixes the issue where model GSM4212PX crashes and reboo...
Knowledge Article
M4250 Firmware Version 13.0.5.14 - NETGEAR Support
Enhancements: The AV UI provides the following enhancements: Support for new profiles: Harman AV Network, Sennheiser, Nice AV Network, Pharos Lighting Control and Data, and ETC. New password policy: When you create or change a password on the AV UI, a new password policy applies. The password must be 8 to 64 characters in length and must contain at least one uppercase letter, one lowercase letter, and one number. Support for Insight cloud management on the M4250 series switch. The firmware provi...
Knowledge Article
M4250 Firmware Version 13.0.4.17 - NETGEAR Support
Enhancements: Adds commands to the tech-support file. Adds support for the AVB feature without the requirement of a license. Adds new profiles: Crestron DigitalMedia AV Network, Visionary Network AV, and NUCLEUS Converged AV Network. Adds the ProAV UI dark theme. Adds a provision to disable a ProAV UI HTTP connection so that it can align with the Main UI HTTP/HTTPS configuration. Adds support in the ProAV UI to directly modify an existing network profile template to another profile template. Bug...
Knowledge Article
M4250 Firmware Version 13.0.4.14 - NETGEAR Support
Enhancements: A generic QoS setting is applied in the AV UI for all profiles, allowing improvement of the quality of PTP, audio, and video streams. Bug Fixes: Fixes the issue where a PTP clock synchronization problem occurs when you create AVB and other AV profiles on the same uplink port. Fixes the issue where an AVB audio problem occurs when the switch receives multiple broadcast packets. Fixes the issue where audio distortion occurs when ARP packets are processed in queue 5. Fixes the issue w...
Knowledge Article
M4250 Firmware Version 13.0.5.16 - NETGEAR Support
Enhancements: The AV UI provides the following enhancements: Support for new profiles: DICENTIS Conference system profile Telos Alliance / Livewire+ AES67 Support for configurable colors on the Audio Technica profile. The firmware provides the following enhancements: Support for the following new MIB objects: agentPortSpeedDuplexStatus: Enables configuration of port speed and duplex settings. This function is added as OID “1.3.6.1.4.1.4526.10.1.2.13.1.56” under “agentPortConfigTable” in “fastpat...
Knowledge Article
M4250 Firmware Version 13.0.4.26 - NETGEAR Support
Enhancements: This firmware release provides the following enhancements: Added support to ignore the processing of client-identifier present in a DHCP transaction. Added support to qualify Azure Stack HCI requirements for ‘Management’ and ‘Compute (Standard)’ profiles. The AV UI provides the following enhancements: In the Network Profiles page, when you create a profile using profile templates, the “PTP residency time stamping” toggle button will be present to enable or disable PTP TC setting fo...
Knowledge Article
M4250 Firmware Version 13.0.5.10 - NETGEAR Support
Enhancements: The AV UI provides the following enhancements: Added new profiles: Allen & Heath gigaACE/GX, Audio Genelec Smart IP, AVoIP Lightware AV network, Blustream Multicast, Unite Audio, and Poly StudioNet Modular Room Switch (GSM4210PD only). Added the Add-Ports-Untagged-To-Profile menu on the Network Profiles page: Use this menu to add ports to existing profiles by selecting the ports on the switch panel and selecting a profile from the menu. Added the configured system name to the switc...
Knowledge Article
M4250 Firmware Version 13.0.4.23 - NETGEAR Support
Enhancements: The AV UI provides the following enhancements: Added new profiles: Birddog, Audio Basalte Multiroom, Audio Audio-Technica, and Kramer AV Added the Manual Trunk configuration option Added the option to configure STP priority on the Edit STP Network Redundancy pop-up page, which you can access from the Overview page Added a new “Port Interface Setting” configuration on the Port Configuration page Added the Profile Name and Template fields to the pop-up window that displays when you p...
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M4250-12M2XF (MSM4214X) | AV Line 12x2.5G and 2xSFP+ Managed Switch | NETGEAR Support
M4250-12M2XF (MSM4214X) - AV Line 12x2.5G and 2xSFP+ Managed Switch
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NETGEAR EARNS TEN RED DOT AWARDS FOR PRODUCT DESIGN - NETGEAR Blog
Each year, the Red Dot Award for product design is awarded to the world’s best products. According to the organization, products that are selected by the Red Dot Jury may be aesthetically appealing, functional, smart or innovative but, above all, they epitomize outstanding design. This year, we submitted 12 products for consideration and the jury honored ten,
Netgear AV Line M4250 Series - NETGEAR Hub
Netgear AV Line M4250 series switches are the perfect solution for your AV needs. Contact NETGEAR for the best deals and support.
TAA Compliant Network Switches
We’re proud to announce TAA compliant switches comprised of several models of our award-winning M4250 and new M4350 switch series.
Immersive Media Art in Thailand - NETGEAR Blog
Discover how KP Art Center in Pattaya, Thailand created a 4,300-square-meter immersive media art exhibition powered by NETGEAR AV over IP.
MagicBox AV Solutions - Revolutionise Visual Experiences
See how NETGEAR AV solutions power MagicBox's innovative visual displays, delivering seamless connectivity and performance. Transform your business today.
NETGEAR Expands Pro Av Managed Switch Portfolio With Four New Models At InfoComm 2025 Booth 4401 - NETGEAR Blog
NETGEAR, partnering with approximately 450 manufacturers, is expanding its M4350 managed switch portfolio with four new models.
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