In the coming weeks, all Insight customers will automatically receive a significant platform update. This evolution enhances the user experience, simplifies workflows, and provides a strong foundation for long-term scalability—while preserving the secure, cloud-based management you rely on every day.
More than a visual refresh, this thoughtful redesign is the direct result of your feedback and is built to support the way SMEs and MSPs manage networks today.
IN THIS ARTICLE
A Modern Interface Built for Clarity
The first thing you’ll notice is a refreshed, contemporary interface. Built on a Material UI (MUI) foundation—an industry-standard design system— the new experience is cleaner, more consistent, and easier to navigate.
From typography to layout structure, every element has been refined to reduce friction and improve usability. Whether you’re managing a single site or a multi-organization deployment, the interface is designed to help you move faster and work smarter.
Simplified Navigation and Hierarchy
Managing multiple locations and customers requires speed and precision. The updated Insight experience introduces a more intuitive menu system and an improved hierarchy tree that makes navigating organizations, locations, and devices significantly more efficient.
Instead of clicking through layered menus, you can now access what you need with fewer steps. The result is less time spent searching and more time spent managing.
For MSPs and IT administrators managing complex environments, this means faster navigation, fewer clicks, and more time focused on delivering results for customers.
Faster Onboarding, Faster Deployment
Time matters – especially during deployment.
The updated Insight platform introduces a simplified two-step customer sign-up process and an accelerated device onboarding workflow. These enhancements remove unnecessary steps and reduce setup friction, allowing teams to bring networks online more quickly.
Whether you’re deploying a new location or expanding an existing network, the improved onboarding flow helps ensure faster time to value.
A Streamlined Subscription Model
We’ve also simplified the commercial side of Insight.
The new single-tier subscription model replaces multiple tiers with one streamlined option. This change reduces confusion, simplifies purchasing decisions, and makes subscription management easier for both partners and end customers.
For MSPs, this means more straightforward conversations and fewer administrative complexities. For IT managers, it means clarity and predictability.
Built for Scale
Insight continues to deliver secure, cloud-based control of routers, switches, access points, and mobile hotspots—all through a single pane of glass.
The updated architecture and navigation improvements make the platform even more scalable. Whether you manage one business with several locations or a portfolio of clients across industries, Insight is engineered to grow with you.
The improved structure supports expanding device counts, additional sites, and evolving organizational needs without increasing management complexity.
Reliable, Secure Cloud Foundation
While the interface evolves, the foundation remains the same: secure, resilient cloud infrastructure designed to protect your data and ensure continuity.
Insight continues to operate on NETGEAR’s trusted cloud-native platform, allowing devices to function even if cloud connectivity is temporarily interrupted. Security remains a priority, with enterprise-grade protections and robust access controls built into the system.
This update enhances the experience—but it does not compromise the reliability you depend on.
What You Need to Do
Nothing.
The update will automatically apply to your existing Insight environment. Your configurations, data, organizations, and devices will remain intact.
We will share updated documentation and resources to help you quickly familiarize yourself with the new interface, but no reinstallation or migration steps are required.
Designed for the Way You Work
This next evolution of Insight reflects a simple principle: powerful technology should feel effortless.
By modernizing the interface, streamlining navigation, accelerating onboarding, and simplifying subscriptions, we’re making it easier for IT teams and MSPs to manage networks with confidence and clarity.
We’re excited for you to experience what’s next.
Stay tuned for additional updates as we approach launch.