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Knowledge Article
SXR50 / SXS50 Firmware Version 4.2.0.122 - NETGEAR Support
New Features: Supports Insight Business VPN for network devices connected over LAN ports of remote Orbi Pro routers in the Business VPN Group Bug Fixes: Fixes an issue where the NTP server can be blocked by ISPs in the U.S. Fixes a configuration conflict between Insight and Standalone settings Known Issues: After updating the router firmware, existing clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite. Workarou...
Knowledge Article
SXR50 / SXS50 Firmware Version 4.3.2.200 - NETGEAR Support
Release Date: December 5, 2025 BugFixes: Upgraded the cloud certificate Download Link: SXR50: https://www.downloads.netgear.com/files/GDC/SXK50/SXR50-V4.3.2.200.zip SXS50: https://www.downloads.netgear.com/files/GDC/SXK50/SXS50-V4.3.2.200.zip Firmware Update Instructions: If the Orbi Pro is connected to the Insight cloud, perform a firmware update through the firmware schedule policy, or manually perform a firmware update using the NETGEAR Insight app or router web interface. To update the Orbi ...
Knowledge Article
SXR50 / SXS50 Firmware Version 4.3.0.140 - NETGEAR Support
New Features: Adds support for the Domotz network monitoring app Adds a button on the Attached Devices page to remove a connected satellite and reset it to factory default settings A satellite previously paired with a different router might remain in Config Sync status, so the Sync Failed message now instructs users to reset the satellite so it can be paired with a new base Supports disabling Wireless 1 Supports mDNS service Adds the router serial number under ROUTER INFORMATION Adds static rout...
Knowledge Article
SXR50 / SXS50 Firmware Version 4.3.1.106 - NETGEAR Support
New Features: Supports DHCP Option 3. Adds SSID separation for the Wireless 1 network. Adds a preferred uplink AP option for a satellite configuration on the Attached Devices page. Aligns the WiFi options of the Guest Portal network with those of the Wireless 1 network. Enhancements: When an IP address is assigned to a wired client, the satellite is not disconnected. Bug Fixes: Fixes the issue where you cannot remove a satellite using NETGEAR Insight. Fixes the issue where the router broadcasts ...
Knowledge Article
SXR50 / SXS50 Firmware Version 4.3.2.100 - NETGEAR Support
Bug fixes: Fixes the issue where Insight onboarding fails when you already set a multicast DNS (mDNS) gateway policy. Security Fixes: This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Known Issues: After updating the router firmware, existing WiFi clients might be steered to the router because the WiFi networks on the router come up faster than the WiFi networks on the satellite. The existing WiFi ...
Knowledge Article
SXR50 / SXS50 Firmware Version 4.2.0.128 - NETGEAR Support
New Features: SXK50 product launched Security Fixes: Fixes security issues. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Known Issues: After updating the router firmware, existing clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite. Workaround: Connected clients might notice slower throughput or a weaker signal, which resolves when the user roams or reconnect...
Knowledge Article
SXR50 / SXS50 Firmware Version 3.3.54.106 - NETGEAR Support
New Features: Enables HT160 the fronthaul radio when the wireless region is set to North America Adds WPA2/WPA3 mixed security mode Extends the period after which the admin is automatically logged out of the web management interface from 5 minutes to 20 minutes Adds a third NTP server to improve NTP functionality Bug Fixes: Fixes 5G Fronthaul, not auto-switching from HT80 to HT160 after firmware upgrade Improves backhaul and system stability Fixes multiple crash issues Fixes AP not changing band...
Knowledge Article
NETGEAR Insight Cloud Portal and App Version 6.6 - NETGEAR Support
< Insight 6.7 Insight 6.5 > NETGEAR Insight Cloud Portal and App version 6.6 Version 6.6.4 Version 6.6.5 Version 6.6.4 Release Date: April 4, 2022 New Features This release adds the following new features: Supports the NETGEAR Nighthawk 5G WiFi 6 Mobile Hotspot Router (MR5200-100NAS) Implements a new Scheduled Device Reboot feature for all the Insight managed devices for Insight Pro users. Supports Insight Business VPN on the wired LAN port on Orbi Pro WiFi 6 routers SXR80, SXR50 and SXR30. Intr...
Knowledge Article
Which Orbi Pro routers and satellites are compatible? - NETGEAR Support
NETGEAR has multiple Orbi Pro WiFi Systems, each with their own routers and satellites. Not all Orbi Pro routers and satellites are compatible. Use the following table to find which satellites are compatible with your Orbi Pro WiFi System. To find your Orbi Pro model numbers, look for the device product label on the bottom of your Orbi Pro devices. Orbi Pro Compatibility Table SXS80 SRS60 SRC60 RBS50Y SXS30 SXS50 SXR80 ✔️️ ❌ ❌ ❌ ✔️ ❌ SRR60 ❌ ✔️ ✔️ ✔️* ❌ ❌ SXR30 ❌ ❌ ❌ ❌ ✔️ ❌ SXR50 ❌ ❌ ❌ ❌ ❌ ✔️ *O...
Knowledge Article
NETGEAR Insight Android App version 6.9.5 - NETGEAR Support
Insight 6.9 > NETGEAR Insight Android App version 6.9.5 Version 6.9.5 Release Date: Jan 9, 2023 New Features This release adds the following new features: Supports the multicast DNS (mDNS) gateway feature on NETGEAR Pro WiFi access points with up to 8 policies per network location to control which mDNS services can be shared across networks. Adds various wireless widgets for Insight location Summary and Wireless dashboards. Adds Insight Device Level Dashboard Statistics per SSID under an access ...
Knowledge Article
NETGEAR Insight Cloud Portal and App Version 6.9 - NETGEAR Support
Insight 6.8 > NETGEAR Insight Cloud Portal and App version 6.9 Version 6.9.4 Release Date: Dec 10, 2022 New Features This release adds the following new features: Supports the multicast DNS (mDNS) gateway feature on NETGEAR Pro WiFi access points with up to 8 policies per network location to control which mDNS services can be shared across networks. Adds various wireless widgets for Insight location Summary and Wireless dashboards. Adds Insight Device Level Dashboard Statistics per SSID under an...
Knowledge Article
UK PSTI Declaration of Conformity - NETGEAR Support
On 29th April 2024, the United Kingdom’s Product Security and Telecommunications Infrastructure (UK PSTI) Act takes effect. The UK PSTI Act requires consumer networking devices to meet increased security standards with the stated goals of reducing cyber attacks and better protecting individual privacy and security. All NETGEAR products sold in the UK comply with the applicable security requirements that the UK PSTI Act defines. To view the UK PSTI Act Declaration of Conformity for a NETGEAR prod...
Knowledge Article
UKCA Declarations of Conformity - NETGEAR Support
Please click on the Model to view Declarations of Conformity. Model A6100 A6150 A6210 A7000 A7500 A8000 A8500 A9000 ACC761 / ACC763 / AXLC761 / AXLC763 ACM761 / ACM762 / AXLM761 / AXLM762 AFT402 AGM731F AGM732F AGM734 APM408 / APM402 APS150W APS250W APS254W APS299W APS350W APS550W APS600W / APS1200W APS600Wv2 APS600Wv3 APS920W APS1000W APS1200Wv2 APS2000W APS2000Wv2 AXC761 AXC7610 AXC7615 AXC7620 AXC763 AXC765 AXC767 AXM761, AXM762, AXM763, AXM764, AXM765 AXM765v2 BR200 CSM4532 EAX12 EAX17 EAX20...
Knowledge Article
EU Declarations of Conformity - NETGEAR Support
Please click on the Model to view Declarations of Conformity. To access EU Declarations of Conformity for Arlo products, visit https://kb.arlo.com/000061839/EU-Declarations-of-Conformity-for-Arlo-and-VueZone. Model 6000451 A6100 A6150 A6210 A7000 A7500 A8000 A8500 A9000 ACM761 / ACM762 / AXLM761 / AXLM762 ACC761 / ACC763 / AXLC761 / AXLC763 AC785S AC790S AC810 / AC810S AFT402 AGM731F AGM732F AGM734 AirCard 797 (AC797) APM402XL APM408 / APM402 APS150W APS250W APS254W APS299W APS350W APS550W APS60...
Knowledge Article
SXR80 / SXS80 Firmware Version 3.2.0.108 - NETGEAR Support
New Features and Enhancements: Adds Ping and Traceroute network administrative functions on the Troubleshooting menu in the Insight Cloud Portal and the Insight app Supports DHCP IP address reservation function in the Insight Cloud Portal and the Insight app Supports up to 128 address reservations per LAN Supports primary and secondary settings per LAN Supports DHCP lease time configuration Enhances satellite connectivity Bug Fixes: Fixes the issue where PPPoE session 2 doesn’t work if the count...
Knowledge Article
SXR30 / SXS30 Firmware Version 4.0.1.100 - NETGEAR Support
New Features: Supports the Insight Business VPN add-on service when managed through Insight. Known Issues: After updating the router firmware, existing clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite. Workaround: Connected clients might notice slower throughput or a weaker signal, which resolves when the user roams or reconnects. The device UI can be accessed via the default VLAN network only. Workaround: Co...
Knowledge Article
SXR80 / SXS80 Firmware Version 3.0.1.122 - NETGEAR Support
Bug Fixes: Fixes an issue that caused the local browser management interface to display a 500 error code. Fixes an issue where 2 or more VLAN settings cannot work on wired backhaul. Fixes an issue with a topology having a single base and 5 satellites, where the base connection to the 5th satellite was unstable. Known Issues: After updating the router firmware, clients can be steered to the router because the wireless readiness in the router is faster than the wireless readiness in the satellite....
Knowledge Article
SXR80 / SXS80 Firmware Version 4.3.3.200 - NETGEAR Support
Bug Fixes: Fixes an issue where the device that is connected on Ethernet to SXR80 or SXS80 does not come UP for approximately 30 seconds. Fixed the delay in updating the Attached Device details in SXR80. Fixed the accessibility of SXR80/SXS80 admin page using Chrome browser. Fixes an issue where the user unable to access SXR80 when its LAN interface is assigned with 10.0.0.1 IP address. Known Issues: Removes remote access for security reasons. Workaround: Consider becoming a NETGEAR Insight subs...
Knowledge Article
SXR30 / SXS30 Firmware Version 4.2.1.120 - NETGEAR Support
New Features: Supports mDNS service Adds serial number information in ROUTER INFORMATION Bug Fixes: Fixes issue where VLAN doesn’t work on WAN port when WAN type is PPPoE Fixes issue with guest portal not popping up in iOS 15 Fixes issue with broken LAN2~5 pages Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security/. Known Issues: After updating the router firmware, existing clients can be steered to the ...
Knowledge Article
SXR30 / SXS30 Firmware version 3.2.33.110 - Hot Fix - NETGEAR Support
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Download Link: SXR30: https://www.downloads.netgear.com/files/GDC/SXK30/SXR30-signed-V3.2.33.110_hotfix.zip SXS30: https://www.downloads.netgear.com/files/GDC/SXK30/SXS30-signed-V3.2.33.110_hotfix.zip Firmware Update Instructions: If the Orbi Pro is connected to the Insight cloud, perform a firmware update through the firmware schedule policy, or manu...
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Discussion Post
replacing R6220 with SXR30 | NETGEAR Communities
how do I reconnect devices from R6220
Discussion Post
Raspberry Pi 3B won’t connect to Orbi Pro SXR80 | NETGEAR Communities
I have three different Raspberry Pi Model 3B devices that I cannot get to connect to my Orbi Pro SXR80 Wi-Fi system. They all will connect perfectly with a...
Discussion Post
Connecting an Orbi Pro Satellite via a wireless point to point bridge? | NETGEAR Communities
Hello, I have an out building that is just outside of the range of my SXR80 and a SXS80. I have tried to play with the satellite topology, but the...
Discussion Post
XR500 and Orbi | NETGEAR Communities
i live in a two story home that was built in the 1900's. The modem [supplied by Spectrum- 400 speed; only one LAN port ] is on the 2nd floor with the...
Discussion Post
XR500 Terrible WiFI speeds | NETGEAR Communities
Last night I bought a RBK53 with two satelites from Costco to replace my 3 airport extreme system. The WiFi coverage is indeed better but the speed is...
Discussion Post
GS108E Switch not showing up | NETGEAR Communities
Hello, I have a GS108E switch and I am trying to add it to my home network. I have a Nighthawk XR500. What configuration should I connect first? I am...
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NETGEAR Insight 6.5 VPN: Release Notes & Features
Explore the latest release notes for NETGEAR Insight 6.5 VPN. Discover new features, enhancements, and how it can elevate your business network security
NETGEAR: Empowering Small and Medium Businesses to Stay Connected
Discover how NETGEAR is helping small and medium businesses stay connected with robust, efficient networking solutions tailored to their needs.
Introducing the Latest Version of NETGEAR Insight for SMB's - NETGEAR Hub
Experience enhanced VPN capabilities with Netgear Insight 6.6. Explore the improved VPN features, increased security, and seamless remote access for businesses. Learn how to optimize your network with Netgear's latest VPN advancements.
NETGEAR's Secure VPN: Ensuring Safe Access for Remote Workers
Learn about NETGEAR's Secure VPN, designed to provide safe, reliable access for remote workers, ensuring seamless connectivity and robust security.
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