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Add localized emergency calling options and extended recording capabilities with new Premier and Elite service plans

SAN JOSE, California — June 7th, 2018NETGEAR®, Inc. (NASDAQ: NTGR), the worldwide leader in home networking and smart home security products, announced today new service plans from the Arlo ® family of smart cameras. Dedicated to implementing superior safeguarding, the new Arlo Smart service plans utilize intelligent algorithms and smart analytics to offer advanced personalization to ensure the swift delivery of meaningful notifications. The new service plans extend the availability of video recordings up to 60 days and are capable of alerting local first responders via e911 Emergency Call Service from any location 1 .

“Arlo cameras are already packed with innovative technologies, but the more intelligence we integrate through AI analytics, the more convenience the system offers to our users,” said Pat Collins, senior vice president of Arlo products at NETGEAR. “The new Arlo Smart service plans provide our users with additional features that expand the capabilities of the system in a way that best fit each user’s lifestyle. From intelligently learning about notification preferences to reducing ‘false positive’ alerts and even making it more convenient to contact first responders when it matters most, the new Arlo Smart service plans were designed with personalized safeguarding at the forefront.”

The new Arlo Smart service plans ensure that users only get the alerts that matter most. Using advanced algorithms, Arlo cameras can learn to understand what they see, reducing the number of false notifications from normal everyday movement. Smart features such as Person Detection and Cloud Activity Zones allow users to define motion zones and personalize alerts while filtering out false notifications like the neighbor’s cat running along the fence or trees swaying in the wind. The Rich Notifications feature enables users to see what Arlo sees, right from your smartphone lock screen, eliminating the need to launch the app to view videos from alerts.

In addition to features like Person Detection, Cloud Activity Zones and Rich Notifications, the Arlo Smart Premier and Arlo Smart Elite service plans also enable users to quickly handle emergencies from anywhere. A first for a smart home security system, the new service plans provide a e911 Emergency Call Service, which puts the user in direct touch with first responders local to the camera’s location1. No matter where the user is calling from, emergencies can be addressed even while the user is miles away, without being redirected and increasing response times.

“The smart home market has become an overly crowded and complex space with so many different vendors providing different products and apps,” said David Reinsel, senior vice president at IDC. “With Arlo Smart, NETGEAR brings a level of unification across its suite of smart home security solutions by providing a service that streamlines all its devices for a seamless consumer experience.”

Arlo Smart Home HD Security Cameras offer brilliant HD video quality, two-way audio, live streaming, free cloud recording, instant alerts, and other smart features to enable users to keep watch over property and loved ones, indoors and out, day and night. Arlo Smart service plans are compatible with every Arlo camera and start at just $2.99 per camera per month, or $9.99 per month for up to 10 cameras. Existing subscribers of the Premier and Elite service plans will automatically be transferred to the Arlo Smart Premier plan and Arlo Smart Elite plan, respectively. In order to enable customers to experience the new features for themselves, a one-month free trial of the Arlo Smart Premier plan will be offered to new subscribers.

  • Arlo Smart — $2.99 per month per camera

    All Arlo cameras come with an included Basic plan offering access to motion-and audio-triggered recordings from the past seven days, for up to five cameras. With the introduction of Arlo Smart, users can now add on smart features such as Person Detection, Cloud Activity Zones, and Rich Notifications on a per camera basis for a small monthly fee.

  • Arlo Smart Premier — $9.99 per month

    The Arlo Smart Premier plan offers Arlo Smart features for up to 10 cameras and extends cloud recordings for a full 30 days. For extra peace of mind, U.S. customers will also get access to e911 emergency call service.

  • Arlo Smart Elite — $14.99 per month

    The Arlo Smart Elite plan offers the same smart features and e911 emergency call service (U.S. customers) as the Arlo Smart Premier plan, but with up to 60 days of cloud recordings for up to 20 cameras.

Visit Arlo.com/ArloSmart for details on Arlo Smart service plans and to see the full range of Arlo HD Security Cameras and Arlo accessories for your home and business.

About NETGEAR, Inc.

NETGEAR (NASDAQ: NTGR) is a global networking company that delivers innovative products to consumers, businesses and service providers. The Company's products are built on a variety of proven technologies such as wireless (WiFi and LTE), Ethernet and powerline, with a focus on reliability and ease-of-use. The product line consists of wired and wireless devices that enable networking, broadband access and network connectivity. These products are available in multiple configurations to address the needs of the end-users in each geographic region in which the Company's products are sold. NETGEAR products are sold in approximately 30,000 retail locations around the globe, and through approximately 25,000 value-added resellers, as well as multiple major cable, mobile and wireline service providers around the world. The company's headquarters are in San Jose, Calif., with additional offices in approximately 25 countries. More information is available from the NETGEAR investor page or by calling (408) 907-8000. Connect with NETGEAR on Twitter , Facebook and our blog.

©2018 NETGEAR, Inc. NETGEAR, the NETGEAR logo, and Arlo are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its affiliates in the United States and/or other countries. Other brand and product names are for identification purposes only and may be trademarks or registered trademarks of their respective holder(s). The information contained herein is subject to change without notice. NETGEAR shall not be liable for technical or editorial errors or omissions contained herein. All rights reserved.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for NETGEAR, Inc.: This press release contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Specifically, statements concerning NETGEAR's business and the expected performance characteristics, specifications, reliability, market acceptance, market growth, specific uses, user feedback and market position of NETGEAR's products and technology are forward-looking statements within the meaning of the Safe Harbor. These statements are based on management's current expectations and are subject to certain risks and uncertainties, including, without limitation, the following: the actual price, performance and ease-of-use of NETGEAR's products may not meet the price, performance and ease-of-use requirements of customers; product performance may be adversely affected by real world operating conditions; failure of products may under certain circumstances cause permanent loss of end user data; new viruses or Internet threats may develop that challenge the effectiveness of security features in NETGEAR's products; the ability of NETGEAR to market and sell its products and technology; the impact and pricing of competing products; and the introduction of alternative technological solutions. Further information on potential risk factors that could affect NETGEAR and its business are detailed in the Company's periodic filings with the Securities and Exchange Commission. NETGEAR undertakes no obligation to release publicly any revisions to any forward-looking statements contained herein to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.


U.S. Media Contact: Nathan Papadopulos, (408) 890-3889, NPapadopulos@netgear.com
U.S. Sales Inquiries: (408) 907-8000, sales@netgear.com
U.S. Customer Inquiries: (888) NETGEAR

1 Calling 911 when not local to your residence will route you through the dispatcher at your location, which may delay response time in the event of an emergency. The Arlo e911 feature enables the ability to call for emergency response near your residence regardless of where you are currently located.

2 Available only for responding to emergencies in the U.S.