{"id":11067,"date":"2025-06-10T19:51:09","date_gmt":"2025-09-08T18:51:36","guid":{"rendered":"https:\/\/ukhub.netgear.com\/uk\/hub\/?page_id=11067"},"modified":"2025-11-25T15:05:47","modified_gmt":"2025-11-25T15:05:47","slug":"apogee-network-upgrade-netgear-demo-kit","status":"publish","type":"page","link":"https:\/\/ukhub.netgear.com\/uk\/hub\/business\/case-studies\/it-case-studies\/apogee-network-upgrade-netgear-demo-kit\/","title":{"rendered":"How Apogee evaluated and explored new network technology at its own pace \u2013 with a NETGEAR demo kit"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignone size-full wp-image-10681\" style=\"border-radius: 1em;\" src=\"https:\/\/ukhub.netgear.com\/uk\/hub\/wp-content\/uploads\/2025\/09\/Apogee2.webp\" alt=\"\" width=\"1048\" height=\"511\" \/><\/p>\n    <div class=\"table-of-content bg-gray\">\n        <p><strong>IN THIS ARTICLE<\/strong><\/p>\n        <ul>\n                        <li><a href=\"#topic1\">SUMMARY<\/a><\/li>\n                        <li><a href=\"#topic2\">BACKGROUND<\/a><\/li>\n                        <li><a href=\"#topic3\">THE CHALLENGE<\/a><\/li>\n                        <li><a href=\"#topic4\">DEMO KIT FOR CUSTOMISED CONFIGURATION <\/a><\/li>\n                        <li><a href=\"#topic5\">BOXES TICKED<\/a><\/li>\n                        <li><a href=\"#topic6\">SMOOTH HANDOVER<\/a><\/li>\n                        <li><a href=\"#topic7\">MORE INFORMATION<\/a><\/li>\n                    <\/ul>\n    <\/div>\n        <div id=\"topic1\" class=\"skip-item\">\n                        <h2>SUMMARY<\/h2>\n                <div style=\"background-color: #eeeeee;padding: 20px;width: 33%;float: right\">\n<p><strong>Company name:<\/strong><br \/>\nApogee Property and Utility Consultants<\/p>\n<p><strong>Industry :<\/strong><br \/>\nProperty &amp; Utility Consultancy<\/p>\n<p><strong>Company website :<\/strong><br \/>\n<a href=\"https:\/\/www.apogeeutilityconsultants.co.uk\">apogeeutilityconsultants.co.uk<\/a><\/p>\n<p><strong>Geographic region :<\/strong><br \/>\nTelford, United Kingdom<\/p>\n<\/div>\n<p>Apogee, a UK-based property and utility consultancy, upgraded its aging Wi-Fi by testing a NETGEAR demo kit that included a multigig router, access points, and cloud management (Insight), enabling them to explore configurations hands-on. The plug-and-play kit worked seamlessly out of the box and was flexible enough to meet Apogee\u2019s specific requirements like URL-level filtering, while NETGEAR and its partner Ballicom provided excellent support. Apogee was so impressed that they kept the customized demo kit for ongoing use, benefitting from more reliable and efficient data delivery for their 24\/7 operations.<\/p>\n    <\/div>\n        <div id=\"topic2\" class=\"skip-item\">\n                        <h2>BACKGROUND<\/h2>\n                <p class=\"p2\">Based in the British town of Telford and with over 25 years of experience, Apogee Property and Utility Consultants Ltd delivers best-in-class property and utility reports, from small residential developments to supporting the requirements of complex development consent order (DCO) applications. The volume of often time-sensitive data transmitted means that having robust and high-performance network connectivity is vital, as Mike Minton, Head of IT Services &amp; Service Development, explains.<\/p>\n<p>\u201cWe are at the forefront of using the latest technology in the geospatial industry, supplying reports containing large amounts of data that we collect and collate. We provide a 24\/7 service to clients and often deliver reports within 24 hours, so a fast network and reliability is essential.\u201d Mike provides some further context: \u201cIf someone is on-site and does not have the correct utility report, then that\u2019s a problem. They need to know how to make sure that the utilities, such as gas, telecom or water, get to that site. They need to know where the ducts and cables are. We provide that information to support their decision-making.\u201d<\/p>\n    <\/div>\n        <div id=\"topic3\" class=\"skip-item\">\n                        <h2>THE CHALLENGE<\/h2>\n                <p class=\"p1\">While the company&#8217;s previous WiFi system performed well for years, Mike felt that it no longer served its purpose, and the technology provider&#8217;s lack of assistance or response was a big issue. Says Mike, \u201cShould the system go down, there was no one I could call. The manufacturer released changes very fast, and if we experienced problems, we would not receive assistance. There was one situation where I was on holiday at the other end of the country, and the WiFi system went down. Using my phone and FaceTime, I had to guide one of the directors through the settings to manually reconfigure the system. That is unacceptable: we cannot be in a situation with an outage, and we are not supported.\u201d<\/p>\n<p class=\"p2\">So, with the decision made to replace the existing system, Mike contacted several network technology manufacturers, one of which was NETGEAR, which forwarded the enquiry to trusted local reseller Coventry-based Ballicom, whose Technical Sales Manager, Gary Twigger, then contacted Mike. The Coventry-based IT services company, which was established in 1993, provides a range of technology products and services with a strong focus on being a strategic partner that helps its customers meet their business goals. Daisy Davidson, VAR Channel Account Manager at NETGEAR, UK, says, \u201cWe know that when we put a prospective customer in touch with Ballicom, they can confidently expect a very proactive response.\u201d<\/p>\n<p class=\"p3\">In turn, Gary is an advocate for NETGEAR: \u201cI explained to Mike that NETGEAR is a company that genuinely seems to care and will help as much as they can. And the equipment is extremely good.\u201d For instance, besides matching the existing WiFi system\u2019s features, NETGEAR supported Apogee\u2019s additional requirements, such as banning or allowing access to individual URLs rather than just filtering them by category.<\/p>\n    <\/div>\n        <div id=\"topic4\" class=\"skip-item\">\n                        <h2>DEMO KIT FOR CUSTOMISED CONFIGURATION <\/h2>\n                <p class=\"p1\">While Gary was sure NETGEAR was a good match for Apogee, he wanted them to have the opportunity to experience the technology themselves before making a commitment. So, he offered to loan the company a NETGEAR demo kit comprising a multigig pro network router (with Power over Ethernet), two wireless access points and a trial licence for Insight, NETGEAR\u2019s cloud-based network management portal. From the moment the demo kit was delivered, Mike\u2019s opinion of NETGEAR rose.<\/p>\n<p class=\"p2\">\u201cThe free trial kit was brilliant. It worked out of the box and was easy to understand. Also, I needed to reset the configuration to suit our needs, and I could go into the equipment and do that with a few clicks.\u201d That said \u2014 and even with Mike\u2019s decades of network engineering know-how \u2014 he did need to turn to Ballicom and NETGEAR for support, which was also a positive experience.<\/p>\n<p class=\"p3\">Mike reports, \u201c The support we have received from all the individual parties involved has been tremendous and has helped us sell on NETGEAR. Showing me how to set up features like URL forwarding and blocking, how to create VLANs, and how the network topology is set up has all helped me make the right decisions. NETGEAR support has been responsive, easy to understand and to the point.\u201d He continues, \u201cWe\u2019ve had great communication from Daisy and Gary, who kept us in the loop and didn\u2019t forget about us. Persistence is a crucial part of a good working relationship.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-19027\" src=\"https:\/\/hub.netgear.com\/hub\/wp-content\/uploads\/2025\/06\/great-houghton-sps-case-study-pic-1-300x225.webp\" alt=\"\" width=\"300\" height=\"225\" \/><\/p>\n    <\/div>\n        <div id=\"topic5\" class=\"skip-item\">\n                        <h2>BOXES TICKED<\/h2>\n                <p class=\"p1\">Mike also cites the benefits of the NETGEAR Insight portal. \u201cThis is a big feature for us because if I\u2019m off-site, I can still access and manage the network via the cloud. If something needs changing, then I can do that from wherever I am, from my mobile. Insight is easy to navigate, simple, and works.\u201d<\/p>\n<p class=\"p2\">Mike adds, \u201cThe cost was not the reason for going with NETGEAR because it was not the cheapest option. However, it ticked all the boxes so that, together with the company\u2019s longevity and my own previous experience using its technology, helped us to make our decision. Also, the subscription cost for Insight was priced exceptionally well. When I told my director about the positive experience with the NETGEAR demo kit, he said they are not getting that back!\u201d<\/p>\n<p class=\"p3\">This proved to be the case. While NETGEAR demo kits are usually returned to the channel partner, since this system had been configured by Apogee for its specific requirements, everyone agreed that this should be an exception. Ballicom has since replaced the demo kit with a new one that it is able to share with other prospective customers. Gary Twigger says, \u201cThe NETGEAR demo kit is a great way for companies to experience the technology and experiment with it at their own pace, on their own terms, without risk.\u201d<\/p>\n    <\/div>\n        <div id=\"topic6\" class=\"skip-item\">\n                        <h2>SMOOTH HANDOVER<\/h2>\n                <p class=\"p1\">To minimise the risk of disruption to Apogee\u2019s customer service, Mike decided to run both the existing WiFi system and the NETGEAR replacement in tandem via a dual-WAN router from Apogee\u2019s fibre operator. Furthermore, while Mike had put the NETGEAR system through its paces in test mode, its actual implementation took place during the relatively quieter period between Christmas 2024 and the New Year.<\/p>\n<p class=\"p2\">Mike concludes, \u201cI\u2019m confident that going forward, we have a network we can trust, with the knowledge that if we need support from Ballicom or NETGEAR, that will happen.\u201d In the meantime, the demo kit has given Apogee the ability to test out how new network technology can meet its own needs, with the freedom to explore configuration on its own premises and at its own pace.<\/p>\n<p>Links:<\/p>\n<ul>\n<li><a href=\"https:\/\/apogeepropertyandutilityconsultants.com\" target=\"_blank\" rel=\"noopener\">https:\/\/apogeepropertyandutilityconsultants.com<\/a><\/li>\n<li><a href=\"https:\/\/www.ballicom.co.uk\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ballicom.co.uk<\/a><\/li>\n<\/ul>\n    <\/div>\n        <div id=\"topic7\" class=\"skip-item\">\n                        <h2>MORE INFORMATION<\/h2>\n                <p>\n<!--NETGEAR AV SOLUTIONS--><br \/>\nMore information about our AV Solutions<\/p>\n<div class=\"hs-cta-embed hs-cta-simple-placeholder hs-cta-embed-244081143526\" style=\"max-width:100%;max-height:100%;width:260px;height:50.390625px\" data-hubspot-wrapper-cta-id=\"244081143526\"><br \/>\n  <a href=\"https:\/\/cta-na2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLLYPzCQDI3uh8vKne9F6xnhQYeeQ96nJAK3iBnxMFhxpNzCVcsXfDIlb1SSOT61%2FSQuA5P0Q6DQbHnKw85TeBEV79s66GC63e8QPh%2B3LvdAMr3yW4H%2FSMRp73WSijhsWFEtnXPY%2FrLKu77JCabsl%2FrARGcTD1ldDQvxDp78wdEdgMH4q63bALjNhw%3D%3D&#038;webInteractiveContentId=244081143526&#038;portalId=242128791\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <img decoding=\"async\" alt=\"NETGEAR AV SOLUTIONS\" loading=\"lazy\" src=\"https:\/\/hubspot-no-cache-na2-prod.s3.amazonaws.com\/cta\/default\/242128791\/interactive-244081143526.png\" style=\"height: 100%;width: 100%;object-fit: fill\" \/><br \/>\n  <\/a>\n<\/div>\n<\/p>\n<p>\n<!--NETGEAR ACADEMY AV--><br \/>\nLearn everything about IP-networking on our NETGEAR ACADEMY<\/p>\n<div class=\"hs-cta-embed hs-cta-simple-placeholder hs-cta-embed-243392354033\" style=\"max-width:100%;max-height:100%;width:260px;height:50.390625px\" data-hubspot-wrapper-cta-id=\"243392354033\"><br \/>\n  <a href=\"https:\/\/cta-na2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLIA9lkA0LY4yWXe692FzGXhe52y5ZJZm14FHS1E%2Bej9JcrpWJ4tHtrgPDxczCR%2FNsiysMABNwH31zTDO9zPsNJWKtqKg%2FUKS80Z%2B%2BC%2Bv%2Bm%2FkS%2BGXM75dzh3BgQgeqPHxpQJ41hae5XCnwTi%2BcSlv6VW0mqpSVyAw7eeT5eM6nMdsZ9bZ2JFH%2B%2FQmqJ05Y82BaqHyWz88sU7kkYZsw%3D%3D&#038;webInteractiveContentId=243392354033&#038;portalId=242128791\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <img decoding=\"async\" alt=\"NETGEAR ACADEMY\" loading=\"lazy\" src=\"https:\/\/hubspot-no-cache-na2-prod.s3.amazonaws.com\/cta\/default\/242128791\/interactive-243392354033.png\" style=\"height: 100%;width: 100%;object-fit: fill\" \/><br \/>\n  <\/a>\n<\/div>\n<\/p>\n<p>\n<!--CONTACT PROAV DESIGN--><br \/>\nOur engineers will help you on your project for free<\/p>\n<div class=\"hs-cta-embed hs-cta-simple-placeholder hs-cta-embed-243744855768\" style=\"max-width:100%;max-height:100%;width:260px;height:50.390625px\" data-hubspot-wrapper-cta-id=\"243744855768\"><br \/>\n  <a href=\"https:\/\/cta-na2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLLFc6ycnO%2BOemSFZAXrgOxYGKm%2F%2FvU4VIunY1HLH88any9n2%2Bkw3KEps8cqNehILw2H0IkhrvR7D2gEkmI0JLg9KVASPlpCvprbKvDNzmdhD9W9L3z%2Fmy61jX%2BQ1Dwd%2FcvJB5TJdyNxJODr54WvEOk6WN%2BDNa%2Ff%2Fl0RNWaZ5v%2FNHrsWbmU35%2FC3dN68ixg7mkBdngZ1At5rqNTAF0pgyDtW%2BdRHqCuFITsxgbtr8048z5G03YdL7mwILQ%3D%3D&#038;webInteractiveContentId=243744855768&#038;portalId=242128791\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <img decoding=\"async\" alt=\"CONTACT PROAV DESIGN\" loading=\"lazy\" src=\"https:\/\/hubspot-no-cache-na2-prod.s3.amazonaws.com\/cta\/default\/242128791\/interactive-243744855768.png\" style=\"height: 100%;width: 100%;object-fit: fill\" \/><br \/>\n  <\/a>\n<\/div>\n<\/p>\n<p style=\"margin-top: 50px\"><iframe loading=\"lazy\" src=\"https:\/\/405nrr.share-na2.hsforms.com\/2w4xJwpRHQlylUQ9jDHM9lg\" width=\"100%\" height=\"1200px\"><\/iframe><\/p>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":88,"featured_media":11068,"parent":10905,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/blog-wifi.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11067","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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