This step-by-step guide will help you troubleshoot your NETGEAR device and ensure you are aware of all support options. Please have your
product serial number ready so that we can present the most helpful information customized for you.
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GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:
Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender
NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs: