NETGEAR Support Mobile App

Model / Version: NETGEAR Support Mobile App

Why you want it

  • The NETGEAR support app allows you to get quick answers to your questions on your products and services. It also gives you easy access to our online services and community.

NETGEAR support mobile app logo

Quick Start Instructions

  1. Download app from Google Play store for Android users and iTunes for iOS users.
  2. Create an account for new users or sign in using your username and password for existing users.
  3. To find knowledgebase articles and information about your product, select Resources.
  4. To view a list of your registered products and warranty information, select My Products.
  5. To see information about your open and closed cases and RMA, select My Cases.
  6. To make changes on your profile, select My Profile.

Top Support Articles

User Guides and Documentation


Firmware and Software Downloads

Current Versions

Previous Versions


Can't find what you're looking for?

Quick and easy solutions are available for you in the NETGEAR community.

Complimentary Support

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

Contact Support

NETGEAR Premium Support

GearHead Support for Home Users

GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:

  • Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
  • Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
  • Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender
Learn More
ProSUPPORT Services for Business Users

NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:

  • Product Installation
  • Professional Wireless Site Survey
  • Defective Drive Retention (DDR) Service
Learn More