NETGEAR Inc. will terminate the ProSAFE VPN Firewalls on September 1, 2017. The last software update for these products was provided in April 2017. NETGEAR Inc. will continue to honor valid warranty claims for all ProSAFE VPN Firewall devices purchased from an authorized reseller. To complete the full exit from the product line, NETGEAR Inc. will no longer provide ProSAFE VPN Firewall software support or subscription updates for any ProSAFE VPN Firewall devices after September 1, 2017.
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NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.Contact Support
A single point of support around the clock. GearHead Technical Support makes it easy to fix issues on not just your NETGEAR purchase but for your entire home network. The service includes support for the following:
Protect and support your recent NETGEAR purchase. With NETGEAR ProSupport for Home, extend your warranty entitlement and support coverage further and get access to experts you trust.
NETGEAR ProSupport for Business services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSupport for Business services that allow you to access NETGEAR's expertise in a way that best meets your needs: