{"id":14290,"date":"2020-05-14T02:12:19","date_gmt":"2020-05-14T09:12:19","guid":{"rendered":"https:\/\/www.netgear.com\/hub\/?page_id=14290"},"modified":"2026-03-10T19:39:57","modified_gmt":"2026-03-11T02:39:57","slug":"west-networks-giving-business-customers-simplified-connectivity-regardless-of-location","status":"publish","type":"page","link":"https:\/\/www.netgear.com\/hub\/business\/case-studies\/it-case-studies\/west-networks-giving-business-customers-simplified-connectivity-regardless-of-location\/","title":{"rendered":"West Networks: giving business customers simplified connectivity, regardless of location"},"content":{"rendered":"    <div class=\"table-of-content bg-gray 14290\">\n        <p><strong>IN THIS ARTICLE<\/strong><\/p>\n        <ul>\n                        <li><a href=\"#topic1\">SUMMARY <\/a><\/li>\n                        <li><a href=\"#topic2\">BACKGROUND  <\/a><\/li>\n                        <li><a href=\"#topic3\">SOLUTION <\/a><\/li>\n                        <li><a href=\"#topic4\">CLOUD ADVANTAGE <\/a><\/li>\n                        <li><a href=\"#topic5\">OWNERSHIP AND CONTROL<\/a><\/li>\n                        <li><a href=\"#topic6\">WORKING FROM HOME<\/a><\/li>\n                        <li><a href=\"#topic7\">LIKE-MINDED <\/a><\/li>\n                        <li><a href=\"#topic8\">CONCLUSION <\/a><\/li>\n                    <\/ul>\n    <\/div>\n        <div id=\"topic1\" class=\"skip-item\">\n                        <h2>SUMMARY <\/h2>\n                <div style=\"background-color: #eeeeee; padding: 20px; width: 33%; float: right; margin-left: 20px;\">\n<p><strong>Company name: <\/strong><br \/>\nWest Networks<\/p>\n<p><strong>Industry:<\/strong><br \/>\nIT Managed Service provider<\/p>\n<p><strong>Company website:<\/strong><br \/>\n<a href=\"https:\/\/www.westnetworks.com\" target=\"nofollow\">westnetworks.com<\/a><\/p>\n<p><strong>Geographic region: <\/strong><br \/>\nGainesville, FL, United States<\/p>\n<p><button><a href=\"https:\/\/www.downloads.netgear.com\/files\/business\/case-study\/en\/West-Networks.pdf\"><strong>Download This Case Study<\/strong><\/a><\/button><\/p>\n<\/div>\n<p>West Networks is an example of a network specialist company that truly understands what its business customers need: simplified networks without complex management and expensive overheads. In collaboration with NETGEAR, the company has also achieved a balance between giving businesses ownership of their networks and ensuring that West Networks monitors and manages those networks remotely.<\/p>\n<p>From supporting a factory&#8217;s network needs to providing home-based workers with dependable, high-speed connectivity, West Networks has built a rapidly expanding business that exceeds the demands of its diverse range of customers.<\/p>\n    <\/div>\n        <div id=\"topic2\" class=\"skip-item\">\n                        <h2>BACKGROUND  <\/h2>\n                <p>Gainesville, Florida-based West Networks has been supporting the critical network needs of its business customers since 2012. Its goal is to help organizations eliminate downtime and reduce costs while improving productivity, security, and communications. Customers represent various industries, but West Networks has particular experience in mobile health, public safety, and first responders.<\/p>\n<p>While some of the market is still catching up with the current connectivity needs of professional organizations today, West Networks\u2019 CEO and Founder, Peter West, was ahead of the game some years back. \u201cBusiness IT users don\u2019t want complexity. People responsible for IT want simplicity and for their networks to work,\u201d Peter explains.<\/p>\n<p>One way the company achieves that is through its own SD-WAN infrastructure, which includes NETGEAR switches. The latter are managed by Insight, NETGEAR\u2019s cloud-based network management portal. This has proved to be a winning combination for West Networks.<\/p>\n    <\/div>\n        <div id=\"topic3\" class=\"skip-item\">\n                <div class=\"skip-ftr-img\">\n            <img decoding=\"async\" src=\"https:\/\/www.netgear.com\/hub\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-27-at-11.04.48.png\" alt=\"\">\n        <\/div>\n                        <h2>SOLUTION <\/h2>\n                <p>&lt;div style=&#8221;background-color: #eeeeee; padding: 20px; width: 33%; float: right; margin-left: 20px;&#8221;&gt;<\/p>\n<p>&lt;strong&gt;Company name: &lt;\/strong&gt;<br \/>\nWest Networks<\/p>\n<p>&lt;strong&gt;Industry:&lt;\/strong&gt;<br \/>\nIT Managed Service provider<\/p>\n<p>&lt;strong&gt;Company website:&lt;\/strong&gt;<br \/>\n&lt;a href=&#8221;https:\/\/www.westnetworks.com &#8221; target=&#8221;nofollow&#8221;&gt;westnetworks.com&lt;\/a&gt;<\/p>\n<p>&lt;strong&gt;Geographic region: &lt;\/strong&gt;<br \/>\nGainesville, FL, United States<\/p>\n<p>&lt;button&gt;&lt;a href=&#8221;https:\/\/www.downloads.netgear.com\/files\/business\/case-study\/en\/Gateway-CS-US-02May22.pdf&#8221;&gt;&lt;strong&gt;Download This Case Study&lt;\/strong&gt;&lt;\/a&gt;&lt;\/button&gt;<\/p>\n<p>&lt;\/div&gt;<\/p>\n<p>The relationship between the two companies goes back to the global financial crisis when a customer tasked West Networks with building a data center able to handle terabytes of traffic per month but within a meager budget. West Networks achieved that goal using NETGEAR&#8217;s switching architecture. Says Peter, \u201cThat experience showed us what NETGEAR could do for business customers. Other switch vendors are not always the best fit: they are more costly, complicated, and have greater overheads.\u201d<\/p>\n<p>That data center was decommissioned a few years ago, but the relationship between West Networks and NETGEAR has continued to expand. The SD-WAN, switch, and cloud management combination is being deployed in various locations. Recent installation examples include a factory in North Carolina and a distribution center in South Florida, with cloud-based network management playing a pivotal role.<\/p>\n    <\/div>\n        <div id=\"topic4\" class=\"skip-item\">\n                        <h2>CLOUD ADVANTAGE <\/h2>\n                <p>Even before NETGEAR launched Insight, Peter West was an advocate of cloud technology to transform network management. \u201cI\u2019m supporting over a hundred thousand users at this point, and that scale would not be achievable without the cloud. Insight has changed the game for West Networks, allowing us to provide 24\/7 enterprise support on a network architecture level, wherever we are, much like other <a href=\"https:\/\/www.netgear.com\/hub\/business\/case-studies\/it-case-studies\/hopemate-soft-brings-hope-to-smb-networks-with-netgear-insight\/\">Insight-managed SMB networks<\/a>. For instance, I can check on a customer\u2019s network or sort out issues for them from my phone, in the parking lot, while waiting to visit my next customer. Insight gives our customers peace of mind because they know they can contact West Networks, and we can help because we can see what is happening in their networks,\u201d says Peter.<\/p>\n    <\/div>\n        <div id=\"topic5\" class=\"skip-item\">\n                        <h2>OWNERSHIP AND CONTROL<\/h2>\n                <p>\u201cHowever, West Networks is not in the business of taking away businesses\u2019 ownership and control over their networks.\u201d Continues Peter, \u201cWhen you combine the NETGEAR switching architecture with our SD-WAN and Insight, I can say to IT guys that they get to own their network now. They don\u2019t have to call a consultant and pay someone hundreds of dollars per hour to rebuild a misconfigured port. There is no sacrifice to reliability or uptime.\u201d<\/p>\n    <\/div>\n        <div id=\"topic6\" class=\"skip-item\">\n                        <h2>WORKING FROM HOME<\/h2>\n                <p>Not surprisingly, in 2020, West Networks experienced a diversion to usual business, with an influx of people asking for better working-from-home connectivity. In most cases, Peter recommends Orbi Pro, a whole-home WiFi system that NETGEAR Insight can also manage. However, sometimes customers need more. For example, West Networks replaced a network router designed for general consumer use with a NETGEAR Power over Ethernet (PoE) network switch and three WiFi access points for a CEO who required consistently high-quality access to Zoom video-conferencing.<\/p>\n<p>Peter adds, \u201cIn 2020, people realized that products designed for general domestic use are not suitable for workingfrom-home, and so they started replacing them with more business-grade products. At first, that was being driven by users, but then their employers realized that remote-working is here to stay.\u201d Subsequently, employers are now equipping their staff with better home equipment.<\/p>\n    <\/div>\n        <div id=\"topic7\" class=\"skip-item\">\n                        <h2>LIKE-MINDED <\/h2>\n                <p>Peter stresses the relationship between NETGEAR and West Networks and how that benefits customers: \u201cMy employees and I are passionate about what we do, and I\u2019ve experienced that same passion with NETGEAR. We don\u2019t want to work with bureaucratic companies who have lost that: we want to work with vendors who care about what they are doing, which should give customers better connectivity combined with a great service.\u201d<\/p>\n    <\/div>\n        <div id=\"topic8\" class=\"skip-item\">\n                        <h2>CONCLUSION <\/h2>\n                <p>Through its approach, West Networks experienced exponential growth recently, so much so that it has moved to larger premises. Given its focus on service excellence and demonstrable understanding of what the market requires, West Networks certainly deserves to continue on that growth trajectory. All the signs are that it is set to do so.<\/p>\n    <\/div>\n        <div id=\"topic9\" class=\"skip-item\">\n                        <div style=\"background-color: #eeeeee; padding: 20px; width: 100%;\">\n<p><strong> More information about the NETGEAR IT Solutions<\/strong><\/p>\n<p><button style=\"font-size: 18px;\"><a href=\"https:\/\/www.netgear.com\/business\/\"><strong>Go to the NETGEAR IT solutions webpage.<\/strong><\/a><\/button><\/p>\n<p><button style=\"font-size: 18px;\"><strong>Show me the IT Courses on the NETGEAR Academy.<\/strong><\/button><\/p>\n<p><button style=\"font-size: 18px;\"><a href=\"https:\/\/www.netgear.com\/business\/av\/services\/prowifi-designsupport\/#contactformsupport\"><strong>Fill out this form to contact NETGEAR.<\/strong><\/a><\/button><\/p>\n<\/div>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":94,"featured_media":16455,"parent":13759,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"templates\/blog-wifi.php","meta":{"_acf_changed":false,"content-type":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-14290","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How NETGEAR Powered West Networks IT Solutions<\/title>\n<meta name=\"description\" content=\"West Networks provides seamless connectivity solutions for businesses with Netgear. Visit the Netgear Hub now to boost your network\u2019s reliability &amp; speed!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.netgear.com\/hub\/business\/case-studies\/it-case-studies\/west-networks-giving-business-customers-simplified-connectivity-regardless-of-location\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How NETGEAR Powered West Networks IT Solutions\" \/>\n<meta property=\"og:description\" content=\"West Networks provides seamless connectivity solutions for businesses with Netgear. 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