{"id":14161,"date":"2022-01-03T01:40:21","date_gmt":"2022-01-03T09:40:21","guid":{"rendered":"https:\/\/www.netgear.com\/hub\/?page_id=14161"},"modified":"2025-06-15T19:21:30","modified_gmt":"2025-06-16T02:21:30","slug":"hummingbird-networks-recipe-for-success","status":"publish","type":"page","link":"https:\/\/www.netgear.com\/hub\/business\/case-studies\/it-case-studies\/hummingbird-networks-recipe-for-success\/","title":{"rendered":"Hummingbird Networks\u2019 recipe for success"},"content":{"rendered":"    <div class=\"table-of-content bg-gray 14161\">\n        <p><strong>IN THIS ARTICLE<\/strong><\/p>\n        <ul>\n                        <li><a href=\"#topic1\">SUMMARY<\/a><\/li>\n                        <li><a href=\"#topic2\">BACKGROUND<\/a><\/li>\n                        <li><a href=\"#topic3\">MEETING THE MARKET CHALLENGE <\/a><\/li>\n                        <li><a href=\"#topic4\">SOMETHING FOR EVERYONE <\/a><\/li>\n                        <li><a href=\"#topic5\">RELATIONSHIPS MATTER <\/a><\/li>\n                        <li><a href=\"#topic6\">FACING THE FUTURE<\/a><\/li>\n                    <\/ul>\n    <\/div>\n        <div id=\"topic1\" class=\"skip-item\">\n                <div class=\"skip-ftr-img\">\n            <img decoding=\"async\" src=\"https:\/\/www.netgear.com\/hub\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-25-at-10.23.46-1.png\" alt=\"\">\n        <\/div>\n                        <h2>SUMMARY<\/h2>\n                <div style=\"background-color: #eeeeee; padding: 20px; margin-left: 10px; width: 33%; float: right;\">\n<p><strong>Company name:<\/strong><br \/>\nHummingbird Networks<\/p>\n<p><strong>Industry:<\/strong><br \/>\nIT VAR\/MSP<\/p>\n<p><strong>Company Website:<\/strong><br \/>\n<a href=\"https:\/\/www.hummingbirdnetworks.com\">hummingbirdnetworks.com<\/a><\/p>\n<p><strong>Location:<\/strong><br \/>\nCalifornia, United States<\/p>\n<p><button style=\"font-size: 18px;\"><a href=\"https:\/\/www.downloads.netgear.com\/files\/business\/case-study\/en\/Hummingbird-US-22Dec21.pdf\"><strong>Download This Case Study<\/strong><\/a><\/button><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p class=\"p2\">California-based Hummingbird Networks has a winning recipe for its business: give customers a broad choice of high-quality products that they can trust and are competitively priced, then add in a focus on creating great, long-term customer relationships. NETGEAR works closely with premium partner Hummingbird, sharing those same values: it is a win-win-win situation for Hummingbird, NETGEAR and \u2014 most importantly \u2014 end users.<\/p>\n    <\/div>\n        <div id=\"topic2\" class=\"skip-item\">\n                        <h2>BACKGROUND<\/h2>\n                <p class=\"p2\">Headquartered in Simi Valley, California, Hummingbird Networks was started by John and Jeanine Ciarlone in 2004. The couple sold central office equipment to telecom operators from their garage. The company has developed and grown steadily since then, and today, a team of 20 offers a comprehensive portfolio of technology products, including network security, computers, printers, and network equipment. Most of Hummingbird\u2019s customers are businesses, ranging from micro-organizations to Fortune 500 companies.<\/p>\n<p class=\"p2\">The company&#8217;s straightforward and highly successful approach is to give customers the right products at the right price and fast, be easy to deal with, and be very responsive. Says John Ciarlone, \u201cI grew up in the retail world, so I know how quickly dissatisfied customers can become, and with good reason. Service matters.\u201d<\/p>\n    <\/div>\n        <div id=\"topic3\" class=\"skip-item\">\n                <div class=\"skip-ftr-img\">\n            <img decoding=\"async\" src=\"https:\/\/www.netgear.com\/hub\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-25-at-10.24.11.png\" alt=\"\">\n        <\/div>\n                        <h2>MEETING THE MARKET CHALLENGE <\/h2>\n                <p class=\"p1\">Hummingbird\u2019s focus on service excellence hits a sweet spot in the market. John Ciarlone continues, \u201cPeople want their products and help fast, but we heard how so many businesses had difficulty getting suppliers to respond. If there was a problem, they could not find someone to talk to them either. Many customers want or need help and like the idea that they can talk to a human being, and quickly.\u201d<\/p>\n<p>Each Hummingbird customer has an account manager, and the company has also worked hard to ensure that the website is full of other information, such as a blog, videos, and a robust information center.<\/p>\n<p>Customers also want reliable, high-performing, and feature-rich products designed for their needs and at an affordable price point. This is where the relationship with NETGEAR comes into play, as John Ciarlone explains: \u201cCustomers like that with NETGEAR they get a lot for their money, plus a great warranty and support. It\u2019s just incredible value for customers.\u201d<\/p>\n    <\/div>\n        <div id=\"topic4\" class=\"skip-item\">\n                        <h2>SOMETHING FOR EVERYONE <\/h2>\n                <p class=\"p1\">\u201cThere are also a lot of choices. For instance, there is a network switch and access point for everyone. The NETGEAR portfolio also spans all kinds of customers, from a single user to an enterprise with thousands of employees, from office to homeworkers, and consumers.\u201d<\/p>\n<p class=\"p1\">\u201cOne of the things we like about NETGEAR is that they are at the forefront of new products, especially in WiFi, switches, AV, and cloud services. For example, customers really like the new WiFi 6 access points and the Insight cloud portal, which makes it easy for them to manage their network equipment, even remotely.\u201d<\/p>\n<p class=\"p1\">John Ciarlone also points out that NETGEAR is a brand that customers trust. \u201cThey know the name, often because they have NETGEAR consumer products at home, and so they know that it is going to work for the business too.\u201d<\/p>\n    <\/div>\n        <div id=\"topic5\" class=\"skip-item\">\n                <div class=\"skip-ftr-img\">\n            <img decoding=\"async\" src=\"https:\/\/www.netgear.com\/hub\/wp-content\/uploads\/2024\/11\/Screenshot-2024-11-25-at-10.23.46.png\" alt=\"\">\n        <\/div>\n                        <h2>RELATIONSHIPS MATTER <\/h2>\n                <p class=\"p1\">John Ciarlone also calls out the relationship with NETGEAR, helping Hummingbird focus on delivering what customers need fast and effectively. \u201cWe work with 50 brands and NETGEAR stands out. They invest and believe in us, and we invest and believe in them. There\u2019s a great camaraderie between the NETGEAR team and us. We can trust NETGEAR to give us what we need when we need it, and with the right information. Customers appreciate having access to those sorts of resources through us, and it means they are more likely to stay with Hummingbird.\u201d<\/p>\n    <\/div>\n        <div id=\"topic6\" class=\"skip-item\">\n                        <h2>FACING THE FUTURE<\/h2>\n                <p>So, where does Hummingbird Networks see the market evolving next? Back to John Ciarlone: \u201cHybrid working is expected to be widely adopted, with some people returning to the workplace but with many still home-based. Security and LAN connectivity are high on the agenda. 10Gbit and multi-gig switching are two big trends we are seeing, and NETGEAR is definitely one of the highest value manufacturers out there.\u201d<\/p>\n<p>As the future of the workplace continues to evolve, Hummingbird Networks is in a solid position to continue giving local businesses what they want: a tailored, fast service combined with high-performing affordable products that enable them to carry on whatever the circumstances.<\/p>\n    <\/div>\n        <div id=\"topic7\" class=\"skip-item\">\n                        <div style=\"background-color: #eeeeee; padding: 20px; width: 100%;\">\n<p><strong> More information about the NETGEAR IT Solutions<\/strong><\/p>\n<p><button style=\"font-size: 18px;\"><a href=\"https:\/\/www.netgear.com\/business\/\"><strong>Go to the NETGEAR IT solutions webpage.<\/strong><\/a><\/button><\/p>\n<p><button style=\"font-size: 18px;\"><strong>Show me the IT Courses on the NETGEAR Academy.<\/strong><\/button><\/p>\n<p><button style=\"font-size: 18px;\"><a href=\"https:\/\/www.netgear.com\/business\/av\/services\/prowifi-designsupport\/#contactformsupport\"><strong>Fill out this form to contact NETGEAR.<\/strong><\/a><\/button><\/p>\n<\/div>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":94,"featured_media":16451,"parent":13759,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"templates\/blog-wifi.php","meta":{"_acf_changed":false,"content-type":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-14161","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hummingbird Networks\u2019 recipe for success - NETGEAR Blog<\/title>\n<meta name=\"description\" content=\"NETGEAR enabled Hummingbird Networks to achieve operational excellence and business growth through innovative IT solutions. 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